OUR PROMISE

Our Promise

90-Day money-back guarantee

At 23 Credit Solutions, LLC, we are committed to assisting you in disputing inaccuracies within your credit report. We stand behind our service with a 90-day money-back guarantee for our Credit Remodel program. If, within 90 days, none of the disputed items on your credit report are removed, you have the option to receive a full refund.

It's important to note that while we cannot guarantee specific results, as only the credit bureaus have the authority to make changes to your credit history, our promise is clear: if there are no changes made to your credit within the initial 90-day period, you are entitled to a refund. If you find yourself in need of a refund, please contact us promptly so we can assist you.

To qualify for a refund, you must adhere to the following terms and conditions:

1. The eligibility for a refund begins on day 90 of the program, and you must actively participate in the program for the full 90 days. Any cancellation or failure to pay during this period will void the guarantee.

2. Within five (5) days of agreeing to this guarantee, you must provide 23 Credit Solutions, LLC with proof of your identity, such as a copy of your driver's license and social security card.

3. You agree to allow 23 Credit Solutions, LLC a thirty (30)-day period from the date of your refund request to review your credit bureaus and audit your account. This ensures adequate time for us to verify that no negative items have been removed from your account and to determine the reason for this outcome.

4. Refund audits must be requested between 91 and 120 days from the receipt of your first payment which activates your account. If you choose to continue in the program beyond 120 days, you waive the right to request a refund.

We are dedicated to providing you with exceptional service and ensuring your satisfaction with our Credit Remodel program. Please don't hesitate to reach out if you have any questions or concerns.

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